Track Your Order

Track Your Order

Want to know where your order is?

Tracking your shipment is quick and easy. Simply enter your tracking number in the tracking tool below to view the latest delivery updates.

📦 Enter your tracking number below to check your order status.

Track Your Package

Where Can I Find My Tracking Number?

Once your order has been shipped, you will receive a Shipping Confirmation Email containing your tracking number.

If you can't find the email, please check your Spam or Junk folder.

Tracking Information Not Updating?

Please note that tracking information may take 24–72 hours to appear after your package has been shipped.

If your tracking number is not yet active, please check again later.

Estimated Delivery Time

Delivery times vary depending on your shipping method and destination.

  • Standard Shipping: 7–15 Business Days

  • VIP Fast Shipping: 4–8 Business Days

Please note that weather conditions, customs clearance, holidays, or carrier delays may occasionally affect delivery times.

Need Help?

If you have any questions about your shipment or cannot locate your tracking information, our customer support team is here to help.

Please include the following information when contacting us:

  • Order Number

  • Full Name

  • Email Address used for the order

  • Tracking Number (if available)

Customer Support Email: customer@bomobas.com

We typically respond within 24–48 business hours.

Frequently Asked Questions

My order says "In Transit." What does that mean?

Your package has left our fulfillment center and is on its way to your destination. Tracking updates may vary depending on the shipping carrier.

My tracking hasn't updated for several days.

This can occasionally happen while the package is moving between shipping facilities or during customs clearance. If there has been no update for more than 7 business days, please contact us for assistance.

My package shows "Delivered," but I haven't received it.

Please check with your family members, neighbors, apartment office, or safe delivery location first.

If you're still unable to locate your package, contact us within 7 days of the delivery date, and we'll be happy to help investigate the issue.

Thank you for shopping with Bomobas. We're committed to keeping you informed every step of the way until your order arrives safely.